Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Creative Stalker (“Creative Stalker,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use the Creative Stalker website, web application, dashboard, publishing tools, artificial intelligence features, media tools, subscription services, integrations, support channels, and any related services we operate or make available (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Services.

1. Who We Are

Creative Stalker is an AI-powered social media management and content operations platform designed to help users plan, create, schedule, publish, manage, automate, and analyze social media content across connected accounts and workspaces.

For privacy questions or requests, contact us at:

Creative Stalker
Manhattan, New York, United States
Email: info@creativestalker.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect through:

• Our public website;

• Account registration, login, and user dashboards;

• Workspaces, teams, groups, permissions, and client accounts;

• AI content tools, caption tools, image tools, video tools, campaign tools, review tools, and content repurposing tools;

• Media libraries, file uploads, asset storage, image editing, watermarking, and online media search tools;

• Social media scheduling, publishing, queues, calendar planning, RSS automation, bulk publishing, label publishing, and campaign publishing;

• Analytics, reports, account performance signals, publishing history, and operational dashboards;

• API keys, webhooks, URL shortener tools, automation tools, and connected integrations;

• Billing, subscriptions, trials, payment pages, and support communications.

This Privacy Policy does not apply to third-party websites, social media platforms, payment processors, AI providers, analytics providers, or other services that we do not own or control. Those services may have their own privacy policies, terms, and data practices.

3. Types of Information We Collect

We collect information directly from you, automatically from your device or use of the Services, from connected third-party platforms, and from other users within your workspace or organization.

A. Account and Profile Information

When you create an account, log in, subscribe, or manage your profile, we may collect:

• Full name;

• Email address;

• Username;

• Password or authentication credentials;

• Timezone;

• Company, brand, agency, or workspace name;

• Role, permissions, seat type, and team membership;

• Profile settings and account preferences;

• Login history, session information, and authentication records.

B. Workspace, Team, and Client Information

If you use Creative Stalker for a business, agency, team, brand, or client workflow, we may collect:

• Workspace names and settings;

• Team member names, emails, roles, and permissions;

• Client, brand, group, or campaign labels;

• Approval workflows and review activity;

• Assigned tasks, calendar activity, publishing queues, and operational settings;

• Internal notes, comments, and collaboration records.

C. User Content and Creative Assets

When you use the Services to create, upload, store, manage, or publish content, we may collect and process:

• Captions, drafts, hooks, copy, post variations, prompts, comments, and written content;

• Images, videos, graphics, logos, brand assets, media files, and attachments;

• CSV files, bulk upload files, campaign files, and scheduling data;

• RSS feed URLs, imported feed content, article metadata, and automation rules;

• Watermark settings, image edits, file metadata, and asset library records;

• Calendar entries, queued posts, scheduled posts, labels, and publishing history;

• AI-generated content, AI prompts, AI outputs, AI revisions, and related usage data.

You are responsible for ensuring that the content you upload, generate, store, or publish through the Services complies with applicable law, third-party rights, social media platform rules, and your own privacy obligations.

D. Connected Social Media and Integration Data

When you connect a social media account, page, profile, group, business account, RSS feed, or other integration, we may collect or process information necessary to provide the integration, such as:

• Social media account identifiers, page IDs, profile IDs, handles, account names, or display names;

• Connection status, account permissions, authorization scopes, and authentication tokens;

• Connected pages, profiles, groups, channels, or destinations;

• Posts, captions, media, links, scheduling instructions, publishing status, and error messages;

• Platform responses, publishing confirmations, failed publishing records, and API logs;

• Engagement, impressions, reach, clicks, interactions, follower counts, or other available analytics;

• Webhook events, automation events, and integration activity;

• Information you authorize the relevant third-party platform to share with us.

We use this information to connect accounts, schedule and publish content, manage workflows, provide analytics, troubleshoot errors, and operate the Services.

Once content is published to a third-party social media platform, that platform’s own terms and privacy practices apply. Deleting content from Creative Stalker may not automatically delete copies already published, shared, cached, archived, indexed, or stored by third-party platforms or other users.

E. AI Feature Data

When you use AI features, we may process:

• Prompts and instructions you submit;

• Drafts, captions, posts, images, videos, brand guidance, and other inputs you provide;

• AI-generated outputs, recommendations, rewrites, variations, and edits;

• Usage volume, credits, limits, timestamps, and feature activity;

• Review, approval, regeneration, or editing history.

AI-generated content may be inaccurate, incomplete, repetitive, or unsuitable for a particular purpose. You should review and approve AI outputs before publishing, using, or relying on them.

Do not submit sensitive personal information, confidential business information, regulated data, or information you are not authorized to process into AI tools unless you have determined that doing so is appropriate for your use case and lawful under applicable obligations.

F. Billing, Subscription, and Payment Information

When you start a trial, choose a plan, upgrade, downgrade, renew, or purchase a subscription, we may collect:

• Selected plan, pricing tier, trial status, renewal status, and billing cycle;

• Billing name, billing email, billing address, and tax information;

• Transaction identifiers, invoice records, payment status, refund records, and account balance;

• Limited payment details provided by our payment processor.

We do not intentionally store full credit card numbers on our own systems. Payment information is typically processed by third-party payment processors, and their own terms and privacy policies apply.

G. Support, Contact, and Communications Information

When you contact us, request support, submit a form, send an email, or communicate with us, we may collect:

• Name, email address, company, and contact details;

• Subject line, message content, screenshots, attachments, and support files;

• Support history, ticket notes, troubleshooting records, and resolution status;

• Your communication preferences.

H. Technical, Device, Usage, and Log Information

When you visit or use the Services, we may automatically collect:

• IP address;

• Device type, browser type, operating system, and language settings;

• Referring URL, pages viewed, links clicked, session duration, and navigation paths;

• Login timestamps, authentication events, failed login attempts, and security events;

• Feature usage, dashboard activity, queue activity, publishing activity, and automation activity;

• Cookies, pixels, local storage identifiers, and similar technologies;

• API usage, webhook activity, shortened URL activity, and system logs;

• Error logs, diagnostics, server performance data, and crash reports.

I. Location Information

We may infer general location information, such as country, region, city, or timezone, from your IP address, account settings, or information you provide. We do not intentionally collect precise GPS location unless a specific feature requests it and you choose to provide it.

J. Information from Other Users

If you are invited to a workspace, another user, administrator, client, or team member may provide information about you, such as your name, email address, role, permissions, assigned work, or team status.

K. Sensitive Information

Creative Stalker is not designed for storing sensitive personal information, such as government identification numbers, precise financial account information, health information, biometric information, children’s data, protected class information, or highly confidential personal records.

You should not upload sensitive personal information unless it is necessary for your lawful use of the Services and you have appropriate rights, permissions, notices, and safeguards in place.

4. How We Use Information

We use personal information and user content for the following purposes:

A. To Provide and Operate the Services

• Create, authenticate, and manage accounts;

• Operate dashboards, workspaces, teams, and permissions;

• Store and manage media libraries, files, campaigns, labels, and publishing queues;

• Generate, edit, schedule, publish, and manage content;

• Connect social media accounts and third-party integrations;

• Process RSS feeds, automation rules, API keys, webhooks, and publishing workflows;

• Provide AI content, image, video, review, repurposing, and planning features;

• Provide analytics, reports, account performance signals, and publishing history;

• Process subscriptions, trials, payments, invoices, and account limits.

B. To Improve and Develop the Services

• Understand feature usage and performance;

• Debug errors and improve reliability;

• Develop new features, workflows, and integrations;

• Improve user experience, speed, security, and workflow design;

• Analyze aggregated or de-identified usage trends.

C. To Communicate With You

• Send account, security, billing, and service-related messages;

• Respond to support requests and inquiries;

• Provide onboarding assistance, product updates, and administrative notices;

• Send marketing communications where permitted by law;

• Invite feedback, surveys, or product research participation.

D. To Protect the Services and Users

• Detect, prevent, investigate, and respond to fraud, spam, abuse, security threats, unauthorized access, and policy violations;

• Enforce our Terms of Use and other agreements;

• Maintain logs and records for security, audit, and compliance purposes;

• Protect the rights, property, and safety of Creative Stalker, users, customers, partners, and the public.

E. To Comply With Legal Obligations

• Comply with laws, regulations, legal process, subpoenas, court orders, and government requests;

• Maintain required business, tax, accounting, billing, and compliance records;

• Exercise and defend legal claims.

5. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction that requires a legal basis for processing personal data, we process personal data under one or more of the following legal bases:

• Contract: To provide the Services, manage your account, process payments, and perform our agreements with you.

• Legitimate Interests: To secure, improve, operate, and market the Services; prevent fraud; maintain business records; and support users, where those interests are not overridden by your rights.

• Consent: Where you consent to certain processing, such as optional cookies, marketing communications, or certain integrations.

• Legal Obligation: To comply with applicable legal, regulatory, tax, accounting, or law enforcement obligations.

• Vital Interests or Public Interest: In rare cases where necessary to protect someone’s safety or comply with important public obligations.

6. How We Share Information

We may share personal information and user content in the following circumstances.

A. Service Providers and Vendors

We may share information with third-party vendors that help us operate the Services, including providers of:

• Cloud hosting, storage, databases, and infrastructure;

• Security, monitoring, logging, and error tracking;

• Payment processing, billing, invoicing, and tax compliance;

• Email delivery, customer support, CRM, and communications;

• Analytics, product usage measurement, and performance tracking;

• AI processing, image generation, video generation, content generation, and related features;

• File storage, media processing, CDN, and image editing;

• Authentication, account management, and fraud prevention.

These providers are authorized to process information as necessary to provide services to us and are expected to protect information consistent with applicable law and contractual obligations.

B. Social Media Platforms and Connected Services

When you connect or publish to a third-party platform, we share the information necessary to perform the requested action, such as account identifiers, posts, captions, media, links, scheduling data, and publishing instructions.

Third-party platforms may independently collect, use, disclose, or retain information under their own terms and privacy policies.

C. Workspace Members and Administrators

If you use Creative Stalker through a workspace, agency, employer, client account, or team account, your activity and content may be visible to workspace owners, administrators, assigned team members, reviewers, or users with appropriate permissions.

Workspace administrators may be able to manage your access, view your activity, assign permissions, remove you from a workspace, or delete workspace content.

D. Business Transfers

We may share or transfer information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, change of control, or similar transaction involving all or part of our business.

E. Legal, Safety, and Compliance

We may disclose information if we believe disclosure is necessary or appropriate to:

• Comply with applicable law, legal process, or government request;

• Enforce our agreements or policies;

• Protect the security or integrity of the Services;

• Prevent fraud, abuse, or unauthorized access;

• Protect the rights, property, safety, or security of Creative Stalker, users, partners, or others.

F. With Your Direction or Consent

We may share information when you direct us to do so, authorize an integration, invite a team member, publish content, use a connected account, or otherwise consent.

7. Sale or Sharing of Personal Information

We do not sell personal information for money.

Depending on how we configure analytics, advertising, cookies, pixels, or similar technologies, certain disclosures may be considered a “sale,” “sharing,” or “targeted advertising” under some U.S. state privacy laws. Where required, we will provide appropriate notice and opt-out rights.

If we enable targeted advertising, retargeting pixels, cross-context behavioral advertising, or similar tracking tools, we will provide a method for users to opt out where required by law.

8. Cookies and Similar Technologies

We may use cookies, pixels, local storage, SDKs, and similar technologies for:

• Essential site functionality;

• Account login, authentication, security, and session management;

• Remembering preferences;

• Analytics and performance measurement;

• Feature usage analysis;

• Marketing, attribution, or advertising, if enabled;

• Fraud prevention and abuse detection.

You can control cookies through your browser settings. Some features may not work properly if you disable essential cookies.

Where legally required, we will request consent before using optional analytics, advertising, or tracking cookies.

9. AI, Automation, and Generated Content

Creative Stalker includes AI-powered tools that may help users generate captions, post variations, creative ideas, images, videos, reviews, campaign plans, trend research, repurposed content, and publishing recommendations.

When you use AI features:

• Your prompts, inputs, uploaded content, brand guidance, media, and generated outputs may be processed to provide the requested feature;

• AI outputs may require human review before use or publication;

• AI outputs may be inaccurate, incomplete, biased, infringing, noncompliant with platform rules, or unsuitable for your brand;

• You are responsible for reviewing AI outputs and determining whether they may be used or published;

• We may use service providers to operate AI features.

Unless we expressly state otherwise in a separate written agreement, we do not claim ownership over your user content solely because you submit it to the Services. However, you grant us the rights necessary to host, process, transmit, transform, display, generate, schedule, publish, and otherwise operate the Services at your direction.

10. User Content, Social Publishing, and Public Posts

You control the content you upload, generate, schedule, approve, or publish through the Services.

When you publish content to social media platforms or other public destinations:

• The content may become public;

• Other users may view, copy, share, screenshot, archive, or repost it;

• Search engines, social platforms, or third parties may index or retain it;

• Platform rules, privacy policies, and content policies apply;

• We may not be able to remove all copies from third-party platforms or services.

You should not publish personal information, confidential information, or third-party content unless you have the right to do so.

11. Payment Processing

Payments may be processed by third-party payment processors. We may receive limited payment-related information, such as transaction status, invoice details, subscription status, billing email, payment method type, and limited card metadata.

We do not intentionally store full credit card numbers, CVV codes, or full bank account credentials on our own systems.

Payment processors may collect and process payment information under their own privacy policies and terms.

12. Data Retention

We retain personal information and user content for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and operate our business.

Retention periods may vary depending on the type of information:

• Account information is generally retained while your account remains active;

• Workspace content, media files, drafts, scheduled posts, publishing history, and related records are retained until deleted by you, your workspace administrator, or us under our policies;

• Connected account tokens are retained while the integration remains active and are deleted or disabled when you disconnect the integration, subject to backups and legal retention needs;

• Billing, tax, invoice, and transaction records may be retained as required for accounting, tax, audit, and legal purposes;

• Security logs, diagnostic logs, and system logs may be retained for a limited period for fraud prevention, abuse detection, debugging, and security;

• Backups may retain deleted information for a limited time before being overwritten or securely deleted.

We may retain de-identified, aggregated, or anonymized information for analytics, reporting, improvement, and business purposes where it no longer reasonably identifies you.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and user content against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, authentication controls, encryption where appropriate, logging, monitoring, vendor review, secure infrastructure, and internal policies.

No method of transmission or storage is completely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials, using strong passwords, securing your devices, and limiting workspace access to authorized users.

14. Your Privacy Choices

Depending on your location and how you use the Services, you may have some or all of the following choices:

• Access, update, or correct account information;

• Delete certain content, files, drafts, posts, or media from your workspace;

• Disconnect social media accounts or integrations;

• Manage team members and permissions if you are a workspace administrator;

• Opt out of marketing emails by using the unsubscribe link or contacting us;

• Disable or limit cookies through your browser settings;

• Request access, correction, deletion, portability, or restriction of personal information;

• Object to certain processing;

• Withdraw consent where processing is based on consent.

To make a privacy request, contact us at info@creativestalker.com.

We may need to verify your identity before fulfilling certain requests. If you are part of a workspace, agency account, employer account, or client account, we may direct your request to the workspace owner or administrator where appropriate.

15. U.S. State Privacy Rights

Residents of certain U.S. states, including California and other states with comprehensive privacy laws, may have rights regarding their personal information.

Depending on your state and our legal obligations, these rights may include:

• The right to know or confirm whether we process your personal information;

• The right to access personal information;

• The right to receive a portable copy of personal information;

• The right to correct inaccurate personal information;

• The right to delete personal information;

• The right to opt out of the sale of personal information;

• The right to opt out of sharing personal information for cross-context behavioral advertising;

• The right to opt out of targeted advertising;

• The right to opt out of certain profiling or automated decision-making, where applicable;

• The right to limit the use or disclosure of sensitive personal information, where applicable;

• The right not to be discriminated against for exercising privacy rights.

To exercise these rights, contact info@creativestalker.com.

California Notice at Collection

The following chart summarizes categories of personal information we may collect, the purposes for collection, and categories of recipients.

We do not knowingly sell personal information for money. If we enable advertising or analytics technologies that are considered “selling,” “sharing,” or “targeted advertising” under applicable law, we will provide required opt-out controls.

16. Rights for EEA, UK, and Swiss Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the right to:

• Access your personal data;

• Correct inaccurate or incomplete personal data;

• Delete personal data;

• Restrict processing;

• Object to processing;

• Receive a portable copy of your personal data;

• Withdraw consent where processing is based on consent;

• Lodge a complaint with a data protection authority.

To exercise these rights, contact info@creativestalker.com.

Where we process user content on behalf of a business, agency, employer, workspace owner, or client, that organization may be the controller of the relevant personal data, and we may act as a processor or service provider. In that case, privacy requests may need to be directed to the relevant organization.

17. International Data Transfers

Creative Stalker is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

These countries may have data protection laws that differ from those in your location. Where required, we use appropriate safeguards for international transfers.

18. Children’s Privacy

The Services are not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13.

If you are under 13, do not use the Services or provide personal information to us.

If we learn that we have collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete it.

If you believe a child under 13 has provided personal information to us, contact info@creativestalker.com.

19. Third-Party Platforms, Links, and Integrations

The Services may include links to third-party websites, social media platforms, payment processors, AI providers, analytics services, app stores, plugins, APIs, or integrations.

We are not responsible for the privacy practices, content, security, policies, or actions of third parties. Your use of third-party platforms and integrations is subject to their own terms and privacy policies.

You should review the privacy policies of each third-party platform before connecting accounts, authorizing access, publishing content, or sharing information.

20. Social Media Platform Data

If you connect a social media account to Creative Stalker, we will access, process, store, and transmit platform data only as necessary to provide the Services you request, such as scheduling posts, publishing content, managing queues, generating analytics, and displaying account information.

You may disconnect connected accounts through your account settings where available or by contacting us at info@creativestalker.com.

After disconnection, we may retain limited records as necessary for security, compliance, billing, dispute resolution, backups, or legitimate business purposes.

21. Customer Responsibilities

If you use the Services on behalf of a business, brand, client, agency, employer, or other organization, you represent that you have authority to use the Services and provide or process information on behalf of that organization.

You are responsible for:

• Providing legally required notices to your own customers, clients, employees, contractors, or users;

• Obtaining legally required consents and permissions;

• Ensuring that content and personal information you upload or publish is lawful;

• Managing workspace access and permissions;

• Reviewing AI-generated outputs before use;

• Complying with third-party social media platform terms and policies;

• Responding to privacy requests from individuals whose data you control.

22. Data Deletion Requests

You may request deletion of your account or certain personal information by contacting info@creativestalker.com.

We will process deletion requests in accordance with applicable law, subject to exceptions such as:

• Completing transactions;

• Maintaining security;

• Preventing fraud or abuse;

• Debugging errors;

• Complying with legal obligations;

• Resolving disputes;

• Enforcing agreements;

• Retaining records required for tax, accounting, billing, audit, or compliance purposes;

• Preserving backups for a limited period.

Deleting information from Creative Stalker may not delete information from third-party social platforms where content was already published or shared.

23. Marketing Communications

We may send promotional emails, product updates, onboarding messages, and marketing communications where permitted by law.

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us at info@creativestalker.com.

Even if you opt out of marketing communications, we may still send non-promotional messages, such as account notices, billing notices, security alerts, support responses, and service updates.

24. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, we may not respond to all “Do Not Track” signals.

Where required by applicable law, we will recognize legally required opt-out preference signals, such as Global Privacy Control, if our Services use technologies covered by those laws.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice, such as through the Services, by email, or by other reasonable means.

Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

26. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Creative Stalker
Manhattan, New York, United States
Email: info@creativestalker.com